Privacy policy

This website is owned and operated by Ethnus Consultancy Private Limited (“we”, “our”, or “us” or the “Company”). We understand and value your privacy. We want to make your experience online satisfying and safe.

This Privacy and Security Policy is provided for the benefit of customers and clients of Ethnus Consultancy Services Private Limited. (“Ethnus”) as well as other consumers and parties who use Ethnus and/or its website(s), particularly codemithra.com (“Website”, “www.codemithra.com”, “Codemithra” or “Ethnus Codemithra”), and/or applications (“Apps”) (collectively, “Ethnus Services” or “Ethnus Platform”).

This privacy policy (the “Policy”) governs information you provide to us or we learn from your use of this website (the “Site”) and constitutes a legal agreement between you, as the user of the Site, and the Company, as the owner of the Site. The Policy will also tell you how we may collect, use, and in some instances share this information. Our policies do not apply to third-party websites that are connected via links to our Site and may differ from other service offerings and you should carefully review the terms of service and this privacy notice before using these services.

Collected Information

In general, you can visit the Site without telling us who you are or revealing any personally identifiable information about yourself. By providing your Personal Information to us, you explicitly agree to our collection and use of such information as described in this Policy. If you choose to register, and are 13 years of age or older, we will collect and process such information from you, including but not limited to the below mentioned (“Personal Information”):

(a) Information that you provide to us by filling in forms. This includes contact information such as name, email address, mailing address, phone number, financial information, if any, unique identifiers such as preferences information such as favorites lists, transaction history.

(b) Information that you provide when you write directly to us (including by e-mail).

(d) Information relating to logs is automatically reported by your browser each time you access our Site. When you use the Site, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol (IP) address, browser type, referring/exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information. We use this information, which does not identify users, to analyze trends and to gather demographic information about the user base as a whole. We do not link this automatically-collected data to personally identifiable information.

(e) We may collect information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies help us improve our Site and deliver a better and personalized service. Cookies enable Us:

i. to estimate Our users’ usage size and pattern;

ii. to store information about your preferences, and allow us to customize our Site according to your interests;

iii. to speed up your searches;

(f) to recognize you when you return to our Site.

Usage of Collected information

We use the information we collect for following purposes, including:

(a) To provide, personalize, maintain and improve our products and services, such as to enable support and other services, enable features to personalize your account;

(b) To carry out our obligations arising from any contracts entered into between you and us and to provide you with the relevant information and services;

(c) To administer and enhance the security of our platform and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

(d) To provide you with information about services we consider similar to those that you are already using, or have enquired about, or may interest you such as promotional offers. If you are a registered user, we will contact you by electronic means (e-mail or push notifications or SMS or telephone) with information about these services;

(e) To understand our users (what they do on our Services, what features they like, how they use them, etc.), improve the content and features of our Services (such as by personalizing content to your interests), process and complete your transactions, make special offers, provide customer support, process and respond to your queries;

(f)To generate and review reports and data about, and to conduct research on, our user base and Service usage patterns;

(g)To allow you to participate in interactive features of our Services, if any; or

(h)To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.

(i)To remind you of completing payments to obtain course access and remind you about class timings or class reschedule or class cancellations if any

We may combine the information that we receive from third parties with the information you give to us and information we collect about you for the purposes set out above. Further, we may anonymize and/or de-identify information collected from you through the Services or via other means, including via the use of third-party web analytic tools. As a result, our use and disclosure of aggregated and/or de-identified information is not restricted by this Policy, and it may be used and disclosed to others without limitation.

We analyze the log files of our platform that may contain Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring, app crashes, page view and exit websites and applications, operating system, date/time stamp, and clickstream data. This helps us to administer the website, to learn about user behavior on the site, to improve our product and services, and to gather demographic information about our user base as a whole.

Children’s Privacy

We are committed to protecting children’s privacy online. This Site is intended for users above the age of 13. We do not knowingly collect payment related information from children.

Billing

If you use or provide services on the Site for which we implement a billing system for you, we will collect additional information from you so that we can process and collect billing information. For example, we may collect your mailing address to remit payments.

Cookies

The Site uses software tags called “Cookies” to identify customers when they visit our Site. Cookies are used to remember user preferences and maximize performance of our services. The information we collect with cookies is not sold, rented, or shared with any outside parties. Users who disable their Web browser’s ability to accept cookies will be able to browse our Site but may not be able to successfully use our Service.

We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. Persistent cookies enable us to track and target the interests of our users to enhance the experience on our Site.

This privacy policy covers the use of cookies by our Site only and does not cover the use of cookies by any advertisers.

Third Party Cookies:

We may from time to time engage third parties to track and analyze non-personally identifiable usage and volume statistical information from visitors to our Site to help us administer our Site and improve its quality. Such third parties may use cookies to help track visitor behavior. Such cookies will not be used to associate individual Site visitors to any Personal Information. All data collected by such third parties on our behalf is used only to provide us with information on Site usage and is not shared with any other third parties.

Web Beacons

Web pages may contain an electronic file called a web beacon that allows a web site to count users who have visited that page or to access certain cookies. We may use web beacons in the following ways:

• We use web beacons within the Site in order to count users and to recognize users by accessing our cookies.

• Being able to access our cookies allows us to personalize your user experience.

• In general, any file served as part of a web page, including an ad banner, can act as a web beacon.

Links to Third Party Site

Our Site may, from time to time, contain links to and from the websites of our affiliated merchants, partner networks, affiliates and other third parties. The inclusion of a link does not imply any endorsement by us of the third party website, the website’s provider, or the information on the third party website. If you follow a link to any of these websites, please note that these websites may be governed by their own privacy policies and we disclaim all responsibility or liability with respect to these policies or the websites. Please check these policies and the terms of the websites before you submit any information to these websites.

Log Files

We maintain log files of the traffic that visits our Site. We do not link any information gathered in these log files to Personal Information. Log files are used to manage traffic loads and information technology requirements for providing reliable service. Information collected includes IP addresses and browser types.

Security

All information you provide to us is stored on our secure servers. As a registered user with an account and a password, you are responsible for keeping your password confidential. We take commercially reasonable safeguards to protect and preserve the integrity and security of your Personal Information submitted to us, both during transmission and once we receive it against loss, theft, unauthorized access, disclosure, reproduction, use or amendment. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially reasonable means to protect your Personal Information, we assume no liability for any disclosure of information due to errors in transmission, unauthorized third party access or other acts of third parties, or acts or omissions beyond our reasonable control and you agree that you will not hold us responsible for any breach of security unless such breach has been caused as a direct result of our gross negligence or willful default.. If we learn of a security systems breach we may attempt to notify you electronically so that you can take appropriate protective steps. By using this Site or providing personal information to us you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of this site. We may post a notice on our Site if a security breach occurs. We may also send an email to you at the email address you have provided to us in these circumstances.

Retention of Information

We will keep Personal Information of our users for as long as they are registered subscribers or users of our products and services, and as permitted by law.

Sharing your personal information

If you have purchased a course, we may ask you for a testimonial. We will display your testimonial on our website, photos and videos or in our social media channels such as Facebook, YouTube, Instagram or LinkedIn. You should be aware that your publicly identifiable information could be used to send you promotional, unsolicited messages. We are not responsible for your personal information which you have chosen to display.

If you don’t want us to feature your pictures/testimonials on our website or on our social media channels, you can write a mail to [email protected]

Personal Information Corrections

You can contact us if you notice that the information we are holding is incorrect or incomplete. Please send a mail to [email protected]

Linking

This Site may contain links to other websites. The Company cannot and does not control the privacy practices of any such sites. You should review the privacy policy on any website where you may submit personal information before providing it to any website.

Emails

If you choose to register for our products and services, we will send you certain promotional emails. Promotional emails advertise our products and services and/or the products and services of our Users and Affiliates. If you do not want to receive promotional emails from us, you may elect to opt-out of receiving promotional emails at any time after registering by emailing us at [email protected] , by writing to us at the address contained herein, or by hitting the “unsubscribe” button at the bottom of any of our emails.

Legal Disclaimer

We reserve the right to disclose your Personal Information as required by law and when we believe that disclosure doing so is in the Company’s interest to protect its property or other legal rights or the rights or property of others.

Governing Law and Dispute Resolution

This Policy shall be governed by and construed in accordance with the laws of the Republic of India. Subject to arbitration, the courts at Bangalore shall have exclusive jurisdiction in relation to any disputes arising out of or in connection with this Policy.

If any dispute arises between the Company and You in connection with or arising out of the validity, interpretation, implementation or alleged breach of any provision of the Policy, such dispute shall be referred to arbitration in accordance with the Indian Arbitration and Conciliation Act, 1996 for the time being in force. Arbitration shall be conducted by one (1) arbitrator mutually appointed by the Company and You. The seat of arbitration shall be Bangalore, Karnataka. The language of the arbitration proceedings and of all written decisions and correspondence relating to the arbitration shall be English.

International Users

This Site is operated in India. If you are visiting from other regions with laws governing data collection and use that may differ from Indian law, please note that you are transferring your personal data to India, which does not have the same data protection laws and by providing your personal data you consent to:

• The use of your personal data for the uses identified above in accordance with this Privacy Policy; and

• The transfer of your personal data to India as indicated above.

The Company is also not making any representation that the content contained on the Product is appropriate or to be used or accessed outside of the Republic of India and your use or access of the Site from outside the Republic of India, is at your own risk and you are responsible for compliance with the laws of such jurisdiction.

Merger, Sale or Insolvency

If the Company should ever file for bankruptcy or have its assets sold to or merge with another entity, information the Company receives from you from this Site is a Company asset that may be transferred in connection with these types of corporate events.

Change in this Privacy Policy

We may occasionally update this Privacy Policy. When we do, we will also revise the “last updated” date on the Privacy Policy. For changes to this Privacy Policy that may be materially less restrictive on our use or disclosure of personal information you have provided to us, we will attempt to obtain your consent before implementing the change. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the personal information we collect. Your continued use of this website constitutes your agreement to this Privacy Policy and any updates.

Contact Us

If you have questions or concerns regarding this Policy, please contact us by emailing [email protected]

Ethnus User Agreement

I agree to submit my personally identifiable information to Ethnus, who may use it to communicate regarding their events, courses, and other services through various media including phone calls, text messages, email, and social media. I also agree with Ethnus’ Privacy Policy and Terms of Service.

I agree with Ethnus sharing my personal data, including email address, with Salesforce family of companies, who may contact me for sales and marketing purposes and as described in Salesforce’s Privacy Statement.

Privacy Policy

This Privacy Notice describes how we collect and use your personal information in relation to Ethnus websites, applications, products, services, events, and experiences that reference this Privacy Notice (together, “Ethnus Offerings”).

This Privacy Notice does not apply to the “content” processed, stored, or hosted by our customers using Ethnus Offerings in connection with an Ethnus account. This Privacy Notice also does not apply to any products, services, websites, or content that are offered by third parties or have their own privacy notice.

Personal Information We Collect

We collect your personal information in the course of providing Ethnus Offerings to you.

Here are the types of information we gather:

a) Information You Give Us: We collect any information you provide in relation to Ethnus Offerings. Click here to see examples of information you give us. Example: Name, email, phone, etc.

b) Automatic Information: We automatically collect certain types of information when you interact with Ethnus Offerings. Example: IP address, location, browser identity, etc.

c) Information from Other Sources: We might collect information about you from other sources, including service providers, partners, and publicly available sources. Example: marketing analytics, keywords, etc.

How We Use Personal Information

We use your personal information to operate, provide, and improve Ethnus Offerings. Our purposes for using personal information include:

a) Provide Ethnus Offerings: We may use your personal information to provide and deliver Ethnus Offerings and process transactions related to Ethnus Offerings, including registrations, subscriptions, purchases, and payments.

b) Measure, Support, and Improve Ethnus Offerings: We use your personal information to measure use of, analyze the performance of, fix errors in, provide support for, improve, and develop Ethnus Offerings.

c) Recommendations and Personalization: We use your personal information to recommend Ethnus Offerings that might be of interest to you, identify your preferences, and personalize your experience with Ethnus Offerings.

d) Comply with Legal Obligations: In certain cases, we have a legal obligation to collect, use, or retain your personal information.

e) Communicate with You: We use your personal information to communicate with you in relation to Ethnus Offerings via different channels (e.g., by phone, email, chat) and to respond to your requests.

f) Marketing: We use your personal information to market and promote Ethnus Offerings. We might display interest-based ads for Ethnus Offerings.

g) Purposes for Which We Seek Your Consent: We may also ask for your consent to use your personal information for a specific purpose that we communicate to you.

Cookies

To enable our systems to recognize your browser or device and to provide Ethnus Offerings, we use cookies.

How We Share Personal Information

Information about our customers is an important part of our business and we are not in the business of selling our customers’ personal information to others. We share personal information only as described below and with Ethnus Consultancy Services Private Limited, . and its affiliates that are either subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

Transactions Involving Third Parties: We make available to you services, software, training, and content provided by third parties for use on or through Ethnus Offerings. You can tell when a third party is involved in your transactions, and we share information related to those transactions with that third party. For example, you can order services, software, and content from sellers using the Authorized Training Partner’s marketplace and we provide those sellers information to facilitate your subscription, purchases, or support.

Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.

How We Secure Information

a) We protect the security of your information during transmission to or from websites, applications, products, or services by using encryption protocols and software.

b) We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal information.

Internet Advertising and Third Parties

Ethnus Offerings may include third-party advertising and links to other websites and applications. Third party advertising partners may collect information about you when you interact with their content, advertising, or services. For more information about third-party advertising, including interest-based ads, please read our Interest-Based Ads notice.

Access and Choice

You have choices about the collection and use of your personal information. Many Ethnus Offerings include settings that provide you with options as to how your information is being used. You can choose not to provide certain information, but then you might not be able to take advantage of certain Ethnus Offerings.

a) Communications: If you do not want to receive promotional messages from us, please unsubscribe or adjust your communication preferences in the emails.

b) Advertising: If you don’t want to see interest-based ads, please adjust your Advertising Preferences.

c) Browser and Devices: The Help feature on most browsers and devices will tell you how to prevent your browser or device from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

Children’s Personal Information

We don’t provide Ethnus Offerings for purchase by children. If you’re under 18, you may use Ethnus Offerings only with the involvement of a parent or guardian.

Retention of Personal Information

We keep your personal information to enable your continued use of Ethnus Offerings, for as long as it is required in order to fulfill the relevant purposes described in this Privacy Notice, as may be required by law (including for tax and accounting purposes), or as otherwise communicated to you. How long we retain specific personal information varies depending on the purpose for its use, and we may delete your personal information in accordance with applicable law.

Contacts, Notices, and Revisions

If you have any concern about privacy at Ethnus, you may also contact us at the addresses below:

Ethnus Consultancy Services Pvt Ltd,

SST Chambers, No.151/17/1 Second Floor, 36th Cross Rd, 5th Block, Jayanagar, Bengaluru, Karnataka 560041

Or, email us at [email protected]

Or call us at: +91 – 8929 334 324

You will find the updated contact information on our website: www.ethnus.com/contact/

If you interact with Ethnus Offerings on behalf of or through your organization, then your personal information may also be subject to your organization’s privacy practices, and you should direct privacy inquiries to your organization.

Our business changes constantly, and our Privacy Notice may also change. You should check our website frequently to see recent changes. You can see the date on which the latest version of this Privacy Notice was posted. Unless stated otherwise, our current Privacy Notice applies to all personal information we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of personal information collected in the past without informing affected customers and giving them a choice.